Dr. Welch has been a healthcare quality improvement consultant for 15 years. Dr. Welch’s expertise includes Comprehensive ED Operations Assessments, Improving patient flow/workflow, Improving inpatient througput and early discharge to address boarding. She has worked successfully to improve flow at academic medical centers as well as critical access hospitals.
Email: shari.welch@thequalitymatters.com
Mike Gibbons has a long history of managing service lines including the operating room, cardiovascular services and outpatient care. He has worked in both academic and non-academic facilities to improve throughput and patient flow. He has a wealth of experience in hands-on management and team building. He is our expert on nurse management, staffing and budgeting.
Email: mike.gibbons@thequalitymatters.com
Pam Turner has over 20 years of extensive experience in the healthcare industry. Pam Turner has managed over two dozen successful and efficient emergency departments. She has been a Manager and Director of Emergency Departments, Air Transport and a Regional Director of a Hospice Program. She also has expertise in nurse leadership mentoring. She works with Dr. Welch on projects involving dyad leadership teams and front end ED operational improvements.
Email: pam.turner@thequalitymatters.com