Richard Bukata, MD
President, The Center for Medical Education
Clinical Professor of Emergency Medicine
Los Angeles County / USC Medical Center
Los Angeles, California
I have personally known many of the members of the Quality Matters consulting team for years and feel that its unique blend of experience and talent will be able to successfully address any healthcare delivery challenge. Under the energetic and passionate leadership of Shari Welch, a cadre of experts with diverse skills but a common goal -- to make hospitals as functionally successful as possible -- has been assembled that is truly, second to none.  


Benjamin Sun, MD, MPH
Chairman, Department of Emergency Medicine
Hospital of the University of Pennsylvania
3400 Spruce Street
Philadelphia, PA 19104

Thonas Tracy, MD, MBA
Chief Medical Officer
Penn State Hershey Medical Center
500 University Drive, MC H142
Hershey, PA 17033

Barbara Riley, RN
Chief Nursing Officer
Hasbro Children's Hospital
593 Eddy Street
Providence, RI

Arthur Sampson, President
The Miriam Hospital
164 Summit Ave.
Providence, RI 02906

Crista Durand, President
Newport Hospital
11 Friendship Street
Newport, RI 02840

Kevin Donovan, CEO
Lakes Region General Hospital
80 Highland Street
Laconia, NH 03246

Tommye Austin, CNO
University Hospital San Antonio
4502 Medical Drive
San Antonio, TX 78229

Ed Banos, COO
University Hospital San Antonio
4502 Medical Drive
San Antonio, TX 78229

Ian Martin MD, MPH
Professor and Chair
Department of Emergency Medicine Medical
College of Wisconsin
8701 Watertown Plank Road
Milwaukee, WI 53226

John Murphy MD, System CMO
Lifespan Health System
167 Point Street
Providence, RI

Kathy Baker RN PhD
Nursing Director Resource Management
and Emergency Services
Virginia Commonwealth University
1250 East Marshall Street
Richmond, VA 23298

Phil Robinson, President
Lankenau Medical Center
100 East Lancaster Avenue
Wynnewood, PA 19096

Thomas Moakler CEO
Houlton Regional Hospital
20 Hartford Street
Houlton, Maine 04730

Jackie Brown, MS, BSN, RN
Director of Critical Care and Emergency Services
Providence St. Peter Hospital
413 Lily Rd NE
Olympia, WA 98506